The value network : integrating the five critical processes that create customer satisfaction
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
AMACOM ,
c1994.
|
| Subjects: |
IKIM Kuala Lumpur
| Call Number: |
HD 31 D37 1994 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 013280 | Open Shelf | Book | AVAILABLE |