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  1. 1
    Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria

    Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria by Brown

    Published 1992
  2. 2
    The TQM transformation : a model for organizational change

    The TQM transformation : a model for organizational change

    Published 1992
  3. 3
    Japanese quality concepts : an overview

    Japanese quality concepts : an overview by Hosotani

    Published 1992
  4. 4
    Quality in action : 93 lessons in leadership, participation, and measurement

    Quality in action : 93 lessons in leadership, participation, and measurement by Townsend

    Published 1992
  5. 5
    Profiles in quality : learning from the masters

    Profiles in quality : learning from the masters by Schultz

    Published 1994
  6. 6
    Total quality management in government : a practical guide for the real world

    Total quality management in government : a practical guide for the real world by Cohen

    Published 1993
  7. 7
    Quantum quality : quality improvement through innovation, learning & creativity

    Quantum quality : quality improvement through innovation, learning & creativity by Miller

    Published 1993
  8. 8
    The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management

    The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management by Mahoney

    Published 1994
  9. 9
    Making innovation happen : concept management through integration

    Making innovation happen : concept management through integration by Plenert

    Published 1998
  10. 10
    The Quality roadmap : how to get your company on the quality track-- and keep it there

    The Quality roadmap : how to get your company on the quality track-- and keep it there

    Published 1994
  11. 11
    Managing quality : the primer for middle managers

    Managing quality : the primer for middle managers by Schuler

    Published 1992
  12. 12
    Total quality management : three steps to continuous improvement

    Total quality management : three steps to continuous improvement by Tenner

    Published 1992
  13. 13
    Essentials of total quality management

    Essentials of total quality management by Williams

    Published 1994
  14. 14
    Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria

    Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria by Brown

    Published 1996
  15. 15
    Total quality and human resources : an executive guide

    Total quality and human resources : an executive guide by Dale

    Published 1992
  16. 16
    Measuring up to the Baldrige : a quick & easy self-assessment guide for organizations of all sizes

    Measuring up to the Baldrige : a quick & easy self-assessment guide for organizations of all sizes by Fisher

    Published 1994
  17. 17
    Profiles for performance : total quality methods for reducing cycle time

    Profiles for performance : total quality methods for reducing cycle time by Fooks

    Published 1993
  18. 18
    Uncommon sense : creating business excellence in your organization

    Uncommon sense : creating business excellence in your organization by George

    Published 1997
  19. 19
    Breakthrough thinking in total quality management

    Breakthrough thinking in total quality management by Hoffherr

    Published 1994
  20. 20
    Achieve total quality

    Achieve total quality by Hutchins

    Published 1992

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