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Managing for quality and performance excellence
Total Quality Management
Managing for quality and performance excellence James R. Evans, William M. Lindsay.
The management and control of quality James R. Evans, William M. Lindsay..
by: Evans, 1950-
Total quality management : the route to improving performance John S. Oakland.
Quality management system-requirements = exigences.
Ke arah peningkatan prestasi : pengurusan kualiti menyeluruh John S. Okland ; penterjemah, Abdul Rahman Ibrahim.