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A glossary of productivity and...
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A glossary of productivity and quality terminologies
Perbadanan Produktiviti Negara
Petaling Jaya, Selangor:
National productivity Corporation,
Quality control --
Quality & productivity : creating a difference in modern industry and corporations edited by Syed Othman Alhabshi & Nik Mustapha Nik Hassan ; coordination editor, Sarina Othman..
Total quality : an executive's guide for the 1990s Ernst & Young quality improvement consulting group.
Total quality management : the route to improving performance John S. Oakland.
Managing for quality and performance excellence James R. Evans, William M. Lindsay.
The management and control of quality James R. Evans, William M. Lindsay..
by: Evans, 1950-