The quest for global quality : a manifestation of total quality management by Singapore airlines

Main Author: Chang
Other Authors: Loh,, Yeong,
Published: Singapore: Addison-Wesley Publishers, 1996.
Subjects:

IKIM Kuala Lumpur

Call Number: HE 9874 A4 Y46 1996
Accession Item Category Format Status Notes
016089 Open Shelf Book AVAILABLE