APA Citation

Crosby. (1989). Let's talk quality: 96 questions you always wanted to ask Phil Crosby. New York: McGraw-Hill Publishing Company.

Chicago Style Citation

Crosby. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. New York: McGraw-Hill Publishing Company, 1989.

MLA Citation

Crosby. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. New York: McGraw-Hill Publishing Company, 1989.

Warning: These citations may not always be 100% accurate.