Total quality management : the route to improving performance

Main Author: Oakland
Published: Oxford: Butterworth-Heinemann, 1993.
Edition:2nd ed.
Subjects:
LEADER 00564cam a2200181 7i4500
001 0000006113
005 20070309090000.0
020 0 0 |a 0750609931  
090 0 0 |a TS 156   |b O24 1993 
100 1 0 |a Oakland  
245 1 0 |a Total quality management :   |b the route to improving performance   |c John S. Oakland. 
250 0 0 |a 2nd ed. 
260 0 0 |a Oxford:   |b Butterworth-Heinemann,   |c 1993. 
300 |a x, 463 p.:   |b ill.. 
504 0 0 |a Includes bibliography and index 
650 0 0 |a Quality control  
650 0 0 |a Total quality management  
999 |a 008959  |b Book  |c Open Shelf  |e IKIM Kuala Lumpur