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Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria
Malcolm Baldrige National Quality Award
Total quality management --
Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria Mark Graham Brown.
Measuring up to the Baldrige : a quick & easy self-assessment guide for organizations of all sizes Donald C. Fisher..
The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management Francis X. Mahoney, Carl G. Thor.
Quantum quality : quality improvement through innovation, learning & creativity William C. Miller.
The Quality roadmap : how to get your company on the quality track-- and keep it there Ray Svenson ... [et al.].