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Value-directed management : organizations, customers, and quality

Main Author: Arogyaswamy
Other Authors: Simmons,
Published: Westport: Quorum Books, 1993.
Subjects:
Quality of products -- > Management -- > United States
Management -- > United States
Customer services -- > Management -- > United States

IKIM Kuala Lumpur

Call Number: HD 70 U5 A8 1993
Accession Item Category Format Status Notes
001732 Open Shelf Book AVAILABLE

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